1. Who We Are
Sunshine Training is operated by SUNSHINE OFFICIAL LTD, company number 16687297. Our registered and contact address shown on the website is 80 Apple Tree Close, Norton Fitzwarren, Taunton, TA2 6FF.
You can contact us about privacy at mail@sunshinetraining.co.uk.
2. How Sunshine Works
Sunshine provides systems and infrastructure for independent academies to deliver training. Students may register directly or may be registered by the academy delivering their training. Academies use Sunshine for theory resources, student tools, certificate records, accreditation support and related services.
3. Information We Collect
Students
- name, email address, phone number and account login details;
- postal address where needed for certificate delivery;
- academy, course, booking, attendance, quiz, theory, certificate and CPD records;
- support messages, preferences and account activity;
- payment and invoice references where relevant. Card details are handled by payment providers such as Stripe and are not stored by Sunshine.
Academies And Educators
- academy owner name, business name, address, email, phone and login details;
- academy logo, profile information, website links, booking links and social media links;
- insurance, accreditation, course, certificate, academy code and compliance records;
- Stripe customer, subscription, invoice and payment status references;
- support messages, application forms, onboarding forms and admin notes.
Website Users
- cookie preferences, IP address, browser and device information;
- pages visited, forms submitted and security logs;
- information you send through contact, quiz, checkout or enrolment forms.
4. Where Information Comes From
We may receive information:
- directly from you;
- from an academy registering a student or managing a course;
- from Stripe or another payment provider;
- from our website forms, student portal, academy portal and CertiChecker tools;
- from support messages, email communication or admin activity.
5. Why We Use Your Information
| Purpose | Typical lawful basis |
|---|---|
| Creating and managing student and academy accounts | Contract, legitimate interests |
| Providing theory, quizzes, resources, certificates and CertiChecker | Contract, legitimate interests |
| Processing academy applications, accreditation and insurance records | Contract, legal obligation, legitimate interests |
| Posting certificates where needed | Contract, legitimate interests |
| Displaying academy business details and accreditation status | Contract, legitimate interests, consent where appropriate |
| Taking payments, recording invoices and managing subscriptions | Contract, legal obligation, legitimate interests |
| Protecting the website, preventing misuse and keeping records | Legal obligation, legitimate interests |
| Sending service messages, onboarding emails and support replies | Contract, legitimate interests |
| Optional marketing or non-essential cookies | Consent |
6. Sharing Information
We may share information with:
- the academy connected to a student's training;
- students, insurers, employers or third parties checking certificate validity through CertiChecker;
- payment providers such as Stripe;
- website hosting, email, IT, security, support and system providers;
- professional advisers, insurers, regulators, law enforcement or courts where required;
- the public, where academy business details or accreditation status are displayed in directory or verification areas.
7. Academy Responsibilities
Independent academies are responsible for the student information they collect and enter into Sunshine. Academies must tell students how their data will be used and must have a lawful basis for providing student details to Sunshine.
8. Public Academy Directory And Accreditation Status
We may display academy business names, locations, profile images, logos, course categories, public contact details, social links and accreditation status. This helps students and third parties understand whether an academy is active or recognised within Sunshine systems.
9. How Long We Keep Information
We keep information only as long as needed for the reason it was collected. Some records may be kept for longer where needed for certificate verification, accreditation history, insurance evidence, legal claims, tax, accounting, fraud prevention or audit.
Financial and invoice records are normally kept for at least six years. Certificate and accreditation records may be kept for longer because students and academies may need to verify training after a course has finished.
10. International Transfers
Some service providers may process information outside the UK. Where this happens, we expect appropriate safeguards to be used, such as UK-approved transfer mechanisms or equivalent protections.
11. Your Rights
Depending on the situation, you may have the right to:
- access your personal information;
- correct inaccurate information;
- ask for information to be deleted;
- restrict or object to some processing;
- request data portability;
- withdraw consent where processing is based on consent;
- complain to the Information Commissioner's Office.
You can contact the ICO at ico.org.uk.
12. Cookies
We use cookies and similar technologies as described in our Cookies Policy.
13. Updates
We may update this policy as Sunshine systems, academy services or legal requirements change. The latest version will be published on this website.