When you book a training course through SHBTA, personal information such as your name, email address, phone and mobile numbers, together with your address are collected by us. This data enables us to provide a localised service, and to link you to your course certificates, which is part of our certification audit trail. This ensures you can prove your certificates are valid and are issued in accordance with our accreditation standards. As part of your course, we record data regarding your response to tests and or assignments. We also prepare reports and evaluations on your progress, which we store. You have full access to such reports and evaluations. All this data is securely stored off-line once you have completed your course, but remain on file so they may be verified, if we are called upon to do so. Should you request this information not to be kept, it will automatically invalidate any certificate issued to you pertaining to these records.
